Frequently Asked Questions

How many sessions will I need?

The length of Therapy varies greatly. Several factors can influence what length of therapy will suit you best. These include:

  • The type of therapy being sought i.e. life goal therapy versus Complex trauma

  • The length of time you have been having difficulties i.e. bullying at work versus a lifetime of abuse 

  • The degree of change you want to achieve i.e. subtle changes versus life changes

  • Your level of self-confidence, and;

  • How well the type of Therapy used matches your personal learning style

The best results are typically obtained by those people who are committed to the therapy process. Ultimately, you will know when you no longer need Therapy because you will have achieved the changes you want. Throughout the Therapeutic process, you are always in control and your free choice and free will are essential to this process. You can choose at any time to discontinue therapy, have a pause and take a breath, or change up or down the frequency of our sessions.

Do you accept mental health care plans (MHCP’s)?

Unfortunately, Psychotherapists, Hypnotherapists, and Counsellors are not eligible for Medicare rebates, so we don’t take Mental Health Care Plans from your GP. 

Do I need a referral to work with you?

No referral is needed from your GP to receive therapy from me

How do I start?

All my services start with an initial 15 minute introductory ‘one off’ consultation (note: this is not a Therapy Session). This meeting is an opportunity to feel comfortable within our Therapeutic relationship as well as exploring what has brought you to me and for you then to decide whether to start attending regular Therapeutic sessions.

 

Is there an appointment time that suits me?

You can set appointments during the hours of 8:30 am to 7:30 pm online through the Booking Portal (click here) or via phone on 0473 157 100. 

How much does it cost?

The fee is shown when you book an appointment online, so you will be sure of what you’re paying. 

Standard Therapeutic Sessions (CBT, Strategic Psychotherapy etc) are priced at:

  • $60 for a 25-minute online / telephone session

  • $110 for a 50-minute online / telephone session

  • $180 for a 50-minute in Clinic session 

Modern Hypnotherapy Sessions are priced at:

  • Free ‘one off’ introductory 15-minute discovery call. Thereafter:

  • $280 for a 50-minute Clinical or Online session 

  • $540 for two (2) 50-minute Clinical or Online sessions (booked together)

  • $810 for three (3) 50-minute Clinical or Online sessions (booked together)

  • $1,040 for four (4) 50-minute Clinical or Online sessions (booked together)

  • $1,260 for five (5) 50-minute Clinical or Online sessions (booked together)

  • $1,490 for six (6) 50-minute Clinical or Online sessions (booked together)

  • $1,610 for seven (7) 50-minute Clinical or Online sessions (booked together)

  • $1,820 for eight (8) 50-minute Clinical or Online sessions (booked together)

  • $2,050 for nine (9) 50-minute Clinical or Online sessions (booked together)

  • $2,259 for ten (10) 50-minute Clinical or Online sessions (booked together)

Each of these sessions include a recording of that session

Please note these sessions are not covered by a Medicare rebate.

FURTHER QUALIFICATION & TRAINING:

  • I am Blue Card Certified for working with Children

  • I am trained in Therapeutic Crisis Intervention (TCI)

  • I am Yellow Card Certified for working with Disability

  • I am trained in the Queensland Governments ‘'Hope & Healing’’ program

How do I make an appointment?

You can book an appointment by going to the booking page (linked HERE) or alternatively you can email me via the contact page to set an appointment. I will contact you back within 24 – 48 hours to confirm your appointment. Phone appointments can be made through the general mobile of Mind Healing Matters on 0473 157 100. Appointment availability will vary depending on demand and availability; however, I will work with you to try to meet your appointment needs. 

How do I pay for my appointment?

You can book and pay online through the Booking Portal HERE. I also provide you the option to pay by Visa, Mastercard, and PayPal, using our secure online service. You pay by card when you book the first (or combined) session(s) online. After that, for further regular sessions, you may pay by debit card, credit card, PayPal, or by cash. 

What happens next?

Once you have attended the Introductory Session you can then decide if you wish to proceed with further full therapy sessions. I provide the option of booking one (1) session at a time online or numerous sessions which will also provide you a discounted rate. 

How long do sessions last and how often will they be?

Sessions are for 50 minutes, starting on the hour, and are usually re-booked at a frequency of once a week/fortnight. I will discuss the number of sessions with you during the initial consultation. Starting regular sessions is a commitment to prioritising the session time, as consistent attendance is important for the therapeutic process to be most beneficial to you. Please note I may also provide you with out of session homework to be completed between sessions

Will my private health insurance fund my therapy?

For your sessions with me the following Health Insurance Funding is available:

  • Standard Therapeutic Sessions (CBT, Strategic Psychotherapy, etc.):

is funded through Medibank only. You will need to check with your insurer the provisions of your policy for funding of Strategic Psychotherapy and Therapy as Medical Cover changes depending on your policy.

Who is welcome?

I am a private Therapy service that you can access directly whenever you feel the need. You do not need a referral from a doctor to undertake Therapy with me. My practice is open to everyone – individuals or couples, regardless of gender, age, sexuality, or nationality. Any client under the age of 18 will need the agreement of their parent or guardian. 

How do I choose the best approach and therapy for me?

In our initial consultation, we will discuss your concerns.  From this discussion, I will identify the approach I consider to be the most beneficial and provide the best outcome for you based on your expectations. 

What is the session cancelation policy?

As the Therapist, I commit to regularly scheduled appointments with my clients as I understand the importance of regularity and continuity of sessions. As such I hold diary time for my clients on a regular and committed basis. So missed appointments or cancelled sessions are chargeable, - unless you cancel at least 48 hours prior to your appointment.

If you have any further questions, please don’t hesitate to reach out HERE and I will be more than happy to get back to you with an answer as soon as I can.